Managed IT Services (MSP)
Monitoring, support, and security-first IT operations for small and growing businesses — designed to reduce downtime and make systems supportable.
Clean installs • Documentation included • Supportable by design
What we do
Helpdesk & User Support
Password resets, email issues, printer/network problems, onboarding/offboarding — with ownership and clarity.
Monitoring & Hygiene
Visibility into endpoints and key services, routine checks, and proactive fixes to prevent repeat incidents.
Backup & Recovery
Backup strategy guidance, restore testing, and practical recovery steps for critical business systems.
What’s included
Standardization
Device standards, user access rules, and documented handover so your environment is maintainable.
Security baseline
MFA-ready accounts, least privilege access, and practical hardening recommendations.
Change control
Tracked changes, planned maintenance windows where needed, and clean documentation updates.
Want a monthly plan? We can scope MSP support based on users, devices, and locations.
Best fit for
SMEs & Offices
Stable day-to-day operations without a full internal IT team.
Retail / POS
Uptime-focused support for internet, printers, and surveillance.
Multi-site
Consistent standards and documentation across locations.
FAQ
Do you do onsite support?
Yes, depending on location and scope. We can start with remote triage and schedule onsite as needed.
Can you take over an existing setup?
Yes. We typically start with a cleanup + documentation phase before standard support.
Do you support Microsoft 365?
Yes — common issues, account security hygiene, and operational support.
Ready to scope your project?
Send your site details (location, timeline, scope). We’ll reply with next steps and a clear quote.